Guest Services and Amenities

See a day in the life of Mt Washington Pediatric Hospital through the eyes of our service dog Yuba.

At Mt. Washington Pediatric Hospital, we offer a wide range of services to make our patients and families more comfortable during their stay with us.

Service Dog

MWPH's service dog comes from a non-profit organization called Canine Companions for Independence®. As a service dog, he has undergone years of training by professional instructors as well as extensive screening of his health and temperament. His handler has been specifically matched with him based on MWPH's patient population and demographics. The dog and the handler have also gone through a two-week training and bonding period facilitated by the Canine Companion trainers.

The service dog has been trained to do such tasks as picking up dropped items, retrieving items, pushing drawers/buttons and pulling open doors. In his role at MWPH, the service dog is given commands by his handler to complete tasks which motivate patients to reach their own goals. Additionally, brushing, playing fetch, walking him and the unconditional love he provides helps to aid patients in their recovery.

Dining

Baltimore Campus Cafeteria Hours

Monday – Friday

Breakfast: 7:30 am – 10:30 am
Lunch: 11:30 am – 2 pm

Parent Trays are available seven days a week for lunch and dinner if ordered in advance (10 am for dinner and 1 pm for next day lunch). There is a nominal fee of $5.99 per tray for the parent.

Payment is made at the cafeteria register before 2 pm (Monday - Friday).

Capital Region Cafeteria Hours

Monday – Friday

Breakfast: 7:30 am – 10:30 am
Lunch: 11:30 am – 2:30 pm

Outdoor Facilities

At our Baltimore campus, you and your child have easy access to an outdoor picnic/recreation area, which includes a basketball court and putting green. Please ask for permission to use these facilities.

Pharmacy

An on-site pharmacy is here for inpatients at MWPH in Baltimore. When your child is ready to go home, our pharmacists can give you advice and counsel on working with your neighborhood pharmacy. Over-the-counter drugs are not available to guests or patients. Open M-F from 7 am – 7 pm and weekends from 8 am – 4:30 pm, and a pharmacist is on call after-hours. The pharmacy is closed on major holidays.

Parent Lounges and Lactation Rooms

A parent lounge is available for each patient unit. Families may also visit with their children in the lounge away from the nursing unit with medical clearance.
At the Baltimore campus, breastfeeding mothers may use the lactation rooms on the 2nd-floor parent corridor. At the Capital Region campus, parent lounges may be used as lactation rooms.

Meditation Room and Spiritual Care

The Meditation Room is located off of the main hospital lobby for your use. Family clergy are always welcome, and clergy of several denominations are available upon request to meet with you here on site. Ask your social worker for details.

Library Resource Center

At the Baltimore campus, the library is available to parents for medical research, internet access, and has adult and children's books for borrowing. It offers computers, chairs for relaxation, and a quiet place to read. Located in room E2-232, the library is open from 7 am - 9 pm to all family members of patients of Mt. Washington Pediatric Hospital. Drinks are permitted, but no food is allowed.

Interpreter and Hearing-Impaired Services

If you are a parent who needs foreign language interpreter services or services for hearing impairment, please make arrangements by calling 410-578-5071 or Customer Service at 410-578-5123. TTY service for the hearing impaired is also available via the Maryland Relay Service. Dial 711 in Maryland or 1-800-735-2258.

Patients Rights

MWPH is committed to providing you with quality care. Learn more about our Patients Rights.

Classes and Events

CPR Classes

CPR classes are available to you while your child is at Mt. Washington Pediatric Hospital (MWPH). Check with your child's nurse for details.

Family Night

At least once a month, this event is held for families of babies to enjoy special time together. This will be announced with flyers on the unit. View the family nights that our classes and support groups hold.

Car Seat Safety

If you have questions about a car seat, please discuss these with your child's nurse. A nurse will check the expiration date, condition, and appropriate weight of your car seat. We do have Child Passenger Safety Technicians available to assist with car seat installation, if needed. Car seat installations will be done by appointment only. To schedule an appointment, please call 410-578-8600, ext.7328. Learn more about the MWPH Car Seat Installation & Injury Prevention Program.

For more information on all our classes, events and support groups see the MWPH Calendar.

Clinical Facilities

Baltimore Campus

Hydrotherapy pool for children with orthopedic and musculoskeletal conditions
Rehabilitation area with a large therapy gym, smaller gym and private therapy rooms for programming
Specialized play areas for infants, toddlers and older children, as well as an adolescent lounge on the nursing unit
On-site laboratory, pharmacy, respiratory therapy, child life/therapeutic recreation and radiology
Rosenberg Outpatient Center with pediatric medical specialties and behavioral health services

Capital Region

Inpatient unit services include a small infant program and pediatric chronic illness program.
Outpatient clinical treatment services include physical and occupational therapy, speech/ language pathology, psychology, neurology, developmental pediatrics, a developmental evaluation clinic, infant apnea/BPD follow-up and psychiatry.

Mail

We welcome cards, letters and packages while your child is in the hospital. Our mailing address is as follows, and please remember to put the unit and room number on all correspondence:
Mt. Washington Pediatric Hospital
1708 West Rogers Avenue
Baltimore, MD 21209-4596